APPLICATIONS OF HOSPITALITY SYSTEMS

Hospitality Application solutions are customized to the needs of hotels, hospitals, cruise ships, conference centers, exhibitions as well as other customers wanting to offer this type of functionality. Applications are based on open principles to fit into the system they are using today, as well as the one they may be using tomorrow. Wake-up calls, messages, room service, complaints, and special requests... –the communication demands placed on a hotel are endless. Hospitality Applications are also integrated with telephones and to provide quick information and messaging to their guests and customers web based scheduling system.

FEATURE OF HOSPITALITY SYSTEMS

1. Enterprise Level Management
2. Store Level Management
3. Management.
4. Reports.
5. Customer information processing.
6. Integrated accounting


ENTERPRISE LEVEL MANAGEMENT
At this level the access to data is controlled by passwords and encryption to protect the data. Multiple property data sharing of the information or stats are keeping track of profit centers like main dining room, take away, catering, bakery, salon, merchandise etc.

STORE LEVEL MANAGEMENT
Assigning different selling price like senior discount at hotels, reduced lunch program, student discount etc. There is integrated credit card processing and authorization in any hospitality system. The debit card and other stored value card processing and authorization and verification. To enter the customer name, address and other contact info at POS. Reviewing the past details of customer purchases or visits. Issue refunds to customers if necessary. Print cash receipts. Automatic updating of prices list with automatic printer redirection.

MANAGEMENT
The Hospitality management system takes care of reservations, time and attendance tracking, schedule enforcement, purchasing & receiving


REPORTS
Reports of the best selling items at the POS, inventory management, margin analysis. Reviewing total sales, costs and profit margins by category, day, month or year. Preparing sales tax reports, sales reports based on customer, Inventory on hand, Inventory valuation


CUSTOMER INFORMATION
Tracking customer name, address, phone, etc, print customer mailing labels, create mailing lists according to sales history and number of visits.


INTEGRATED ACCOUNTING
Maintaining of an Integrated general ledger, Integrated accounts payable, Integrated accounts receivable, Integrated payroll, links or mapping to major accounting software programs.