Due to the fast growth of increasing global
competition and ever-changing
customer they needs. Hospitality operators are
focusing much on their sales growth and increasingly
seeking to “go up” in replacing their older systems
and technologies with innovative
solutions-technologies that further take down costs,
but more significantly, solutions that can help them
in driving up their sales. A complete restaurant
software system comprises of modules like table
management, paging, electronic credit card
authorization, inventory management, labor costing,
scheduling, integration with most accounting
software, customer databases etc.
APPLICATIONS OF HOSPITALITY SYSTEMS
Hospitality system should have an ability to
interface a hotel or motel’s Property Management
System (PMS) and its Guest Service Systems (GSS)
systems.
PMS/GSS interface is essential to centralize and to
have an efficient management of lodging facilities.
It allows tracking, capture of charges and other
activities related to automated in-room services,
for existing like telephones, pay-per-view movies
and electronic mini-bars, and for emerging such as
interactive television, access to Internet, and
video teleconferencing. As these services tend to
expand an interface becomes more critical enabling
hotels and motels to gear up various needs of the
guests.
Hotels and motels softwares can link voice mail
systems with their on-site PMS in a well designed
system which gives the industry a complete solution
that is technology for interfacing the PMS and Guest
Service Systems.
A well-interfaced Hospitality system ensures that
customer does spend a great deal of time and money.
Lodging Link gives hotels and motels an ability to
meet the consumer demand in an expanding number of
in-room services.
The application of hospitality systems is vast and
has a scope for further integration.